Privacy Policy

Last updated: June 2026

ProServe Foods & Distribution ("ProServe", "we", "us") respects your privacy. This policy explains what information we collect when you use our website, place wholesale orders, or request a Community Produce Box, and how we use and protect it.

Information we collect

• Account details: name, business name, email, phone, delivery address.
• Order & request details: products ordered, produce box preferences, fulfillment choices.
• Communications: messages you send through our contact and request forms.
• Technical data: basic device and usage information needed to operate the site securely.

How we use information

• To process wholesale orders and produce box requests.
• To confirm pickup or delivery, prepare quotes, and provide customer service.
• To review business account applications.
• To meet legal, accounting, and food-safety record-keeping obligations.

Sharing

We do not sell your information. We share it only with service providers who help us operate the business (hosting, payments, delivery), or when required by law.

Data retention & security

We keep information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it.

Your choices

You may request access, correction, or deletion of your personal information by contacting us at orders@proservefooddistribution.ca.

Contact

ProServe Foods & Distribution
Haldimand County, ON
647-627-9224 · orders@proservefooddistribution.ca